Glean
Glean is an enterprise Work AI platform for search and agents. 2026 pricing starts near $50 to $75 per user monthly, custom-quoted at scale.
About Glean
What is Glean (2026 update)
Glean is a Work AI platform in the coding and development category built for enterprise knowledge discovery, search, and automation across a company’s internal tools. It connects to systems like Slack, Google Workspace, Confluence, and code repositories so employees can search across all of them from one place, and it layers an AI assistant and agent builder on top of that connected data. The goal is to cut down the time employees spend searching multiple apps for an answer that already exists somewhere in the company’s systems.
What is new in 2026
Glean introduced an Enterprise Agent Development Lifecycle in 2026, a framework and set of platform features for building, governing, and measuring AI agents at scale. This added an Agent Library with verification badges, featured agents, departmental categories, and soft-delete with admin restore, plus Agent Access Policies that let admins apply org-wide guardrails, such as blocking sensitive content or restricting which groups can let an agent write to a system of record. A rebuilt Agent Insights Dashboard now tracks adoption, top use cases, estimated hours saved, and feedback trends. In February 2026, Glean shipped more than 85 new agent actions along with new chat and engineering agents, and by April 2026, Customer Key admins could configure GPT 5.4, Claude Sonnet 4.6, and Claude Opus 4.6 for the Glean Assistant and Agents. Glean was also named a Market Shaper in the 2026 Gartner Emerging Market Quadrant for No-Code Agent Builders.
Key features
- Enterprise search that connects to tools like Slack, Google Workspace, Confluence, and code repositories
- AI assistant and no-code agent builder with an Agent Library and access policies
- Support for multiple premium models, including GPT 5.4 and Claude Sonnet/Opus 4.6, for Customer Key admins
- Agent Insights Dashboard for tracking agent adoption, usage, and estimated time saved
- Engineering-focused agents aimed at helping developers ship and fix issues faster
- Governance controls such as content blocking and restricted write-access for agents
Pricing in 2026
Glean does not publish standard pricing and quotes enterprise contracts individually, typically requiring around 100 seats as a minimum. Figures below reflect third-party pricing research rather than an official published rate card, so confirm current numbers with Glean sales.
| Plan | Price | What you get |
|---|---|---|
| Base license | Roughly $40 to $75+ per user/month (custom quote) | Core enterprise search across connected apps |
| Work AI / Agents add-on | Roughly $15 per user/month, or FlexCredits consumption pricing | AI assistant, agent building, and advanced generative features |
| Enterprise contract | Custom, minimum contract often cited near $60,000/year | Full platform access with negotiated seat count and terms |
Who should use it
Glean fits mid-size to large companies with knowledge spread across many SaaS tools, where employees waste time hunting for documents, code, or answers that already exist somewhere internally. It suits IT and platform teams that want to build governed, no-code AI agents for internal workflows rather than hand-coding automation. Smaller companies without dozens of connected systems, or without budget for a six-figure annual contract, are less likely to be a good fit.
Limitations and alternatives
Glean’s pricing is not public and enterprise contracts can run well into six figures once the Work AI add-on and seat minimums are factored in, so smaller teams may find it priced out of reach. The consumption-based FlexCredits model for advanced AI features also adds a variable cost that is harder to predict than a flat per-seat fee. Alternatives to compare include Microsoft Copilot for organizations already standardized on Microsoft 365, Guru for a lighter-weight knowledge and search tool, and Elastic Enterprise Search for teams that want more control over a self-managed search deployment.
Frequently asked questions
Does Glean publish its pricing?
No, Glean does not publish a standard price list. Contracts are custom-quoted, typically with a minimum of around 100 seats, so you need to talk to sales for an exact number.
What is the Enterprise Agent Development Lifecycle?
It is a 2026 framework Glean introduced for building, governing, and measuring AI agents, including an Agent Library, access policies, and an insights dashboard for tracking agent adoption.
Which AI models can Glean use in 2026?
As of April 2026, Customer Key admins can configure models including GPT 5.4, Claude Sonnet 4.6, and Claude Opus 4.6 for the Glean Assistant and Agents.
Is Glean a good fit for small companies?
Not usually. Glean's enterprise contracts often carry seat minimums and six-figure annual costs, which tend to suit mid-size and large companies with many connected internal tools rather than small teams.
Information last verified: September 2026.
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