DocsBot AI
DocsBot AI builds chatbots trained on your docs. See 2026 pricing after DocsBot's plan overhaul, exact credits per tier, and real alternatives.
About DocsBot AI
What is DocsBot AI (2026 update)
DocsBot AI is a no-code platform for building AI chatbots trained on your own documentation, websites, and support content, so visitors get answers pulled directly from your material with cited sources instead of generic responses. It ingests content from sources like URLs, sitemaps, PDFs, and CSV files, then serves it through an embeddable widget, API, or integrations like Slack and WordPress.
What is new in 2026
DocsBot restructured its entire pricing lineup in 2026, replacing the old Hobby, Power, and Pro plan names with Free, Personal, Standard, and Business tiers. DocsBot says the change reflects rising infrastructure costs, expanded AI token coverage included in each plan, and continued product investment. The Standard plan picked up features that were not available on the old Pro plan, including deeper conversation and question analytics, AI ticket drafting, customer screenshot uploads, and SOC 2 Type II certification. Legacy customers were offered loyalty pricing on the Standard and Business plans for a limited window through October 21, 2025.
Key features
- No-code chatbot builder trained on your own docs, URLs, sitemaps, PDFs, and CSVs
- Cited, source-linked answers instead of unattributed AI responses
- Multilingual support for conversations in 95+ languages
- Skills builder, lead forms, scheduling tools, and CRM integrations on Standard and above
- Voice agents and web search grounding on the Standard plan
- Sentiment analysis, PII redaction, and unbranded widgets on the Business plan
- Messaging platform integrations: Slack, Messenger, WhatsApp, Telegram
- Zapier automation and remote MCP connections starting on the Personal plan
Pricing in 2026
DocsBot prices by DocsBot count, source pages, and AI credits per month, with add-ons available if you exceed a tier’s limits.
| Plan | Price | What you get |
|---|---|---|
| Free | Free | 1 DocsBot, 50 source pages, 100 AI credits/month, 1 team user |
| Personal | $49/month | 1 DocsBot, 5,000 source pages, 5,000 AI credits/month, 3 actions per bot, Zapier and Slack integrations, messaging platforms |
| Standard | $149/month | 3 DocsBots, 15,000 source pages, 15,000 AI credits/month, 5 team users, skills builder, voice agents, CRM integration |
| Business | $499/month | 10 DocsBots, 100,000 source pages, 60,000 AI credits/month, 10 team users, sentiment analysis, PII redaction, unbranded widgets |
Add-ons: extra 5,000 AI credits cost $49/month, extra bots cost $19 each, an extra 10,000 source pages cost $29, and extra team users cost $19 each.
Who should use it
DocsBot fits SaaS companies and documentation-heavy products that want a chatbot answering support questions directly from existing docs, with citations, rather than building a custom RAG pipeline in-house. The Personal plan works for a single small product’s docs, while Standard or Business fit teams running multiple bots across products with dedicated analytics needs.
Limitations and alternatives
The 2026 price increase pushed the mid-tier Standard plan to $149/month, a meaningful jump from the old Pro pricing, and the Free plan’s 100 AI credits and 50 source pages are thin for anything beyond testing. Overage add-ons can also add up quickly if your source pages or credit usage grows past your tier’s cap.
Real alternatives to consider: SiteGPT, which connects to GitBook, docs URLs, and help centers with automatic re-sync and native lead generation; Chatbase, for faster setup on basic documentation Q&A at a lower starting cost; and Intercom Fin, if you already run support through Intercom and want a built-in AI agent rather than a separate chatbot platform.
Frequently asked questions
Why did DocsBot AI change its pricing in 2026?
DocsBot restructured its plans to cover rising infrastructure costs and expanded AI token usage, renaming Hobby/Power/Pro to Free/Personal/Standard/Business and adding features like deeper analytics and SOC 2 Type II certification to the Standard tier.
How much does DocsBot AI cost per month?
Free is $0, Personal is $49/month, Standard is $149/month, and Business is $499/month, each with different limits on DocsBots, source pages, and AI credits.
Does DocsBot AI offer a free plan?
Yes, the Free plan includes 1 DocsBot, 50 source pages, 100 AI credits per month, and 1 team user, mainly suitable for testing.
What happens if I exceed my DocsBot AI plan's limits?
You can buy add-ons: an extra 5,000 AI credits costs $49/month, extra bots cost $19 each, an extra 10,000 source pages cost $29, and extra team users cost $19 each.
Information last verified: September 2026.
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