fireflies.ai
Fireflies.ai in 2026: free plan with unlimited transcription, paid plans from $10/seat/month, plus a credit system for AskFred and Perplexity web search.
About fireflies.ai
What is Fireflies.ai (2026 update)
Fireflies.ai is an AI meeting assistant that joins video calls to record, transcribe, and summarize conversations, then pushes action items and notes into tools like CRMs and Slack. It works across platforms including Zoom, Google Meet, and Microsoft Teams, turning meetings into searchable text instead of recordings nobody rewatches.
What is new in 2026
- Talk to Fireflies, powered by Perplexity, launched in early 2026 to let users run web searches from directly inside a live meeting through the Fireflies interface.
- Conversation-intelligence analytics such as topic tracking and sentiment analysis have become a core differentiator alongside the transcription features.
- CRM and workflow integrations expanded further, covering HubSpot, Salesforce, Pipedrive, and Slack among others, so meeting notes and action items can push directly into existing sales and support pipelines.
- Pricing shifted toward a credit-based system for AI features like AskFred, advanced summaries, action items, and highlights, on top of the base seat price.
Key features
- Automatic transcription and recording across Zoom, Google Meet, Microsoft Teams, and other platforms.
- AI-generated meeting summaries and extracted action items.
- AskFred, an in-meeting AI assistant for questions about the conversation.
- Talk to Fireflies, a Perplexity-powered web search available during live meetings.
- Searchable archive of past meeting transcripts and highlights.
- Native integrations with CRMs and collaboration tools like HubSpot, Salesforce, Pipedrive, and Slack.
Pricing in 2026
Fireflies bills per seat, and annual billing is noticeably cheaper than paying monthly. AI features like AskFred and advanced summaries draw from a separate monthly credit pool.
| Plan | Price | What you get |
|---|---|---|
| Free | Free | Unlimited transcription and AI summaries, 400 minutes of storage per team, 20 AI credits a month, limited AskFred access |
| Pro | $10/seat/month billed annually, or $18/month billed monthly | 20 AI credits a month, expanded storage and integrations |
| Business | $19/seat/month billed annually, or $29/month billed monthly | 30 AI credits a month, deeper CRM integrations and analytics |
| Enterprise | $39/seat/month, annual billing only | Highest credit allowance, advanced admin and security controls |
Once you exhaust your monthly AI credits, features like AskFred, advanced summaries, and highlights pause until the next billing cycle or you buy more credits at roughly $0.10 each, so heavy users often pay $15 to $50 a month above the sticker price. Check the official site for the current credit allotment per plan.
Who should use it
Fireflies fits sales, customer success, and product teams that run frequent calls and want transcripts and action items pushed automatically into their CRM instead of manually written notes. The free plan works for individuals with light meeting volume, while Business or Enterprise suit teams that lean heavily on AskFred and advanced summaries and need the credit headroom to match. Teams already living inside HubSpot or Salesforce tend to get the most value, since notes and action items land directly in records reps already use.
Limitations and alternatives
The credit system is the main catch: base seat pricing looks affordable, but AI-heavy usage can push real monthly cost well above the listed plan price once you buy extra credits. Storage limits on lower tiers can also require an upgrade for teams recording many long meetings. Alternatives to compare include:
- Otter.ai, a similar transcription and meeting notes tool with its own credit and plan structure.
- Fathom, focused on free automated meeting recording and summaries with a simpler pricing model.
- Gong, a heavier revenue intelligence platform for sales teams that need deeper conversation analytics beyond note-taking.
Frequently asked questions
How much does Fireflies.ai cost in 2026?
Pro is $10/seat/month billed annually ($18 monthly), Business is $19/seat/month annually ($29 monthly), and Enterprise is $39/seat/month on annual billing only. A free plan is also available.
What are Fireflies AI credits used for?
Credits power AI features like AskFred, advanced summaries, action items, and highlights. Pro includes 20 credits a month and Business includes 30; once used up, extra credits cost about $0.10 each.
What is Talk to Fireflies?
It is a Perplexity-powered feature launched in early 2026 that lets users perform web searches from directly inside a live meeting through the Fireflies interface.
Does Fireflies.ai integrate with CRMs?
Yes, it integrates with HubSpot, Salesforce, Pipedrive, Slack, and other tools, pushing meeting notes and action items directly into those workflows.
Information last verified: September 2026.
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